Glow Time® Full Coverage Mineral BB Cream BB1
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pasty texture and dysfunctional color
I had high hope for this product because bb cream is popular because people found it has more coverage than the liquid one and more natural looking than powder foundation. Wrong in all aspects. The texture is too thick and pasty like oil paint spread on the canvas at the time of apply. Just sits there. However, 3-4 hours later, some are melted on my face and I look like a person with vitiligo. The color BB 5 is too yellow on my skin and I'm Asian. This color would be even yellow for people with jaundice. I'm afraid to buy other shades now. I don't know what the lab staff thought and how they formulated the cream but it doesn't deliver the purpose described on the product page.
Response from Katelyn at Jane Iredale
We’re sorry about your disappointment! We have a few tips that we hope will improve your experience. When applying Glow Time, be sure to use a very small amount and by applying it with your fingers the cream will warm up, making it more emollient. All shades are self adjusting and they’ll adjust slightly to your complexion shortly after application. We want to make sure you’re happy, so if you feel this isn’t the product for you, we understand, and please feel free to contact our Personal Shoppers at firstname.lastname@example.org or 877-869-9420 to arrange an exchange.
Customer Service: 1-877-869-9420