FREE shipping on all domestic orders.
FREE UPS 2nd Day Air on orders over $100 to contiguous U.S.
SAME DAY SHIPPING on all orders placed before 4 p.m. EST (1 p.m. PST).*
*Excludes weekends and holidays. In-stock items only.
Delivery to the contiguous U.S. States:
| Order Amount | Shipment Method | Cost | Delivery Time* | Policies |
| $0 - $99.99 | USPS Priority or UPS Ground | FREE! | 2 - 7 days | PO Boxes will ship via USPS Priority. Dangerous goods will ship via UPS Ground. |
| UPS 2-Day | Actual Cost | 2 days | No PO Boxes, No dangerous goods | |
| UPS Overnight | Actual Cost | 1 day | No PO Boxes, No dangerous goods | |
| $100.00 and Over | USPS Priority or UPS Ground** | FREE! | 2 - 7 days | PO Boxes will deliver via USPS Dangerous Goods will deliver via UPS Ground |
| UPS 2-Day | FREE! | 2 days | No PO Boxes, No dangerous goods | |
| UPS Overnight | Actual Cost | 1 day | No PO Boxes, No dangerous goods |
* Time stated in business days, excluding weekends and holidays
Delivery to Alaska, Hawaii, Puerto Rico & U.S. Territories:
| Delivery Option |
Delivery Cost |
Order Processed By |
Carrier Delivery Time |
Total Delivery Time |
| USPS Priority |
FREE! |
Next business day |
3 - 8 business days |
4 - 9 business days |
| UPS 2nd Day Air |
Actual Cost |
Next business day |
2 business days |
2 - 3 business days |
Please note that UPS cannot guarantee shipping in 2 days to non-contiguous U.S. entities at this time. Shop jane iredale cannot refund orders or file claims with UPS unless it has been longer than 3 business days. We appreciate your patience in this matter.
International Delivery:
| Delivery Option |
Delivery Cost |
Order Processed By |
Carrier Delivery Time |
Total Delivery Time |
| UPS International | Actual Cost | Next business day |
8 - 60 business days |
10 - 60 business days |
Some international packages may be subject to a customs charge. Any customs charge is determined by the country to which the package is shipped, not by Shop jane iredale. Please check with your local postal service regarding customs charges prior to ordering. We currently do not allow orders from customers in Australia, Austria, Belarus, Belgium, Canada, Cyprus, Czech Republic, Denmark, Estonia, France, Finland, Germany, Greece, Hong Kong, Ireland, Israel, Italy, Japan, Luxemburg, Malaysia, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland,Russia, Singapore, Slovak Republic, Spain, Sweden, Switzerland, South Africa, Taiwan, Turkey, Ukraine, United Kingdom or Vietnam.
UPS Ground Delivery Estimated Time Chart

Shipping Days: Monday thru Friday, excluding U.S. federal holidays. Please note, shipping time is based on business days only. For example a 2nd day order placed on Friday will be received Tuesday!
Undeliverable packages, including refused shipments and packages that have failed delivery, will be returned to Shop jane iredale and assessed a $15 Non-Delivery fee. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund.
Processing Time: Orders received before 1 p.m. Pacific Standard Time (4 pm Eastern) are processed the same day. Orders received after 1 p.m. PST (4 pm EST) are processed the next business day. Orders received on Saturday and Sunday are processed by close of business Monday.
Domestic Delivery Time – Standard Shipping: Orders shipped to the eastern U.S. can be expected within 1 - 4 business days. Orders shipped to the western U.S. generally take 4 - 6 business days. For quicker delivery, guaranteed overnight and 2-day shipping services are available. All delivery times are estimates. The total time needed to deliver your package may be longer. Shop jane iredale is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.
Overnight and 2-day Shipping: For quicker delivery, UPS guaranteed Next Day and 2nd Day shipping services are available. UPS 2nd Day shipping is FREE in the contiguous 48 US states with orders over $100.
United States Postal Service (USPS) is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost packages shipped via USPS. Be advised that the USPS confirmation number you receive from Shop jane iredale is only used to verify when a parcel has been delivered, and is not used to track packages en route.
Items that are DOT restricted, including items that are pressurized or flammable, must be shipped via UPS Ground in accordance with the Department of Transportation. DOT restricted items cannot be shipped to Alaska, Hawaii, U.S. territories, military addresses or international customers.
If an item in your order is out of stock, we will notify you via e-mail within one business day. Please make sure to add us to your address book so that you may receive a confirmation email (personalshoppers@janeiredale.com).
In accordance with U.S. federal holidays, Shop jane iredale will be closed on the following days of the 2012 calendar:
January 1
May 28
July 4
September 3
November 22
December 25