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We’ll try our hardest to ship out all orders placed before 1 p.m EST (10 a.m. PST) on the SAME DAY.*

*Excludes weekends and holidays. In-stock items only.

Delivery to the contiguous U.S.:

Shipment Method

Cost

Delivery Time*

USPS Priority

FREE!

1-3 days**

USPS Priority Mail Express

Actual cost less Priority cost

1-2 days**

 

* Time stated in business days, excluding weekends and holidays.

**To most addresses

Delivery to Alaska, Hawaii, & most U.S. Territories:

Delivery
Option

Delivery
Cost

Total Delivery
Time

USPS Priority

FREE!

2-7 business
days

USPS Priority Mail Express

Actual cost less Priority cost

3-5 business days

 International Delivery:

Delivery
Option

Delivery
Cost

Total Delivery
Time

USPS International

Actual cost

10-60 business
days

Some international packages may be subject to a customs charge. Any customs charge is determined by the country to which the package is shipped, not by Shop jane iredale. Please check with your local postal service regarding customs charges prior to ordering. The following countries have local distribution, so unfortunately we do not ship into them. Please visit https://janeiredale.com/us/en/contact-us/international.htm for information on where to shop in these countries: Australia, Austria, Belarus, Belgium, Brazil, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Japan, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxemburg, Malaysia, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Russia, Serbia, Singapore, Slovenia, Sweden, Switzerland, Taiwan, Turkey, U.A.E (Saudi Arabia, Pakistan, Bahrain, Qatar, Oman and Lebanon), United Kingdom, Ukraine, or Vietnam.

Shipping Days: Monday thru Saturday, excluding U.S. federal holidays. Please note, shipping time is based on business days only. (Sunday is not counted as a business day.)

Undeliverable packages, including refused shipments and packages that have failed delivery, will be returned to Shop jane iredale and assessed a $15 Non-Delivery fee. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund.

Processing Time: We try our hardest to process orders received before 1 p.m. Eastern Time (10 a.m. Pacific Time) the same day. Orders received after 1 p.m. Eastern Time (10 a.m. Pacific Time) are processed the next business day. Orders received on Sunday are processed by close of business Monday.

 Domestic Delivery Time –Priority Shipping: Orders shipped to the eastern U.S. can be expected within 1-3 business days. For quicker delivery, Priority Mail Express Shipping is available. All delivery times are estimates. The total time needed to deliver your package may be longer. Shop jane iredale is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.

Priority Mail Express Shipping: For quicker delivery, USPS Priority Mail Express shipping service is available at the actual cost less the cost of USPS Priority shipping.

If an item in your order is out of stock, we will notify you via e-mail within one business day. Please make sure to add us to your address book so that you may receive a confirmation email (personalshoppers@janeiredale.com).

In accordance with U.S. federal holidays, Shop jane iredale will be closed on the following days of the 2014 calendar: 

January 1
May 26
July 4
September 1
November 27
December 24 and 25

Customer Service: 1-877-869-9420

Copyright © 2014 by Iredale Mineral Cosmetics, Ltd.
Reproduction of any part of this web site, including text, graphics and images is prohibited without the express written permission of Iredale Mineral Cosmetics, Ltd.

Prices are subject to change at any time.

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